Our Guarantees
Metrax GmbH was founded in 1973 and initially focused on the manufacture and development of bubble baths. Over the years, the portfolio was expanded to also include staplers for BOSCH, massage devices and devices for electrotherapy, and in 1989 the first defibrillator was developed. Today, Metrax GmbH concentrates fully and exclusively on the production, development and distribution of defibrillators. These include, for example, the M250 series launched in 2004 and the M290 series in 2006. Our first full-featured monitor device, the DefiMonitor EVO, was launched in 2013. Since February 2017, Metrax GmbH has been part of the Chinese Yuwell Group.
Why buy EMPTUS products?
Our relaibility
A central component of our quality management is the satisfaction of our customers and sales partners. Metrax already attaches great importance to precision and sustainability during development and production. We know the resulting reliability of our devices and trust it so much that we offer a 6-year factory warranty on our AEDs, for example. This can even be optionally extended to up to 10 years, making it relatively unique in a direct comparison.
Our cost transparency
As the largest AED manufacturer, we are fortunately able to deal with the operational costs of our HeartSaver series in a completely relaxed and transparent manner. Thus, the HeartSave series was designed for maximum economic efficiency for the operator from the outset. Durable and low-cost consumables ensure only minimal and easily plannable operating costs.
Our safety
In order to be always ready for use in an emergency and to be reliably available to you at all times, all our devices carry out a daily, automatic self-test. In addition, our experienced service team will be pleased to ensure that your devices are comprehensively checked and maintained within the scope of the service intervals. Because we all know – there is only one chance for the second chance. And we want to be able to rely on that.
Our locational advantage
We not only manufacture our AEDs here in India, but also the batteries and electrodes that go with them. This guarantees our customers short distances and fast delivery times. Unlike items that take weeks to travel by sea to India, our consumables are not subject to any unnecessary shortening of life during transport. This enables us to guarantee our customers that our electrodes, for example, have a shelf life of AT LEAST 36 months, and not just ‘up to...’
