Questions & Answers
Each AED of the HeartSaver series has a type plate on the back of the device, which states the device type, the serial number of the AED as well as the production date.
You can take our energy modules to your local waste disposal service or recycling centre and have them disposed of professionally. This is free of charge for you.
Repairs on your AED are performed by our technical service department. Please fill out our maintenance form.
There are no special requirements regarding disposal of the electrodes of our defibrillators/AEDs – the SavePads. You can simply dispose of them with your normal household waste.
Maintenance and repair of your device is carried out by our service technicians at our company headquarters in Rottweil. If you need a rental replacement device during this time, we can gladly organise this through our service.